Privacy Policy — Titanic Shift

1. Introduction

Titanic Shift ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, whether online or offline transactions occur, or you engage with our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

We collect information in several ways, including information you provide directly, information collected automatically, and information from third parties.

Information You Provide Directly: When you contact us by email, phone, or through our website contact forms, we collect your name, email address, telephone number, mailing address, and any other information you choose to provide, including your enquiry details regarding our products or services.

Automatic Collection: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through cookies and similar tracking technologies.

Third-Party Information: We may receive information about you from third parties, including payment processors, delivery partners, and service providers who assist us in operating our website and conducting our business.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To process your enquiries and respond to your communications
To provide customer support and maintain relationships with you
To process and fulfil orders for products and services
To send you marketing communications, product updates, and promotional materials (with your consent)
To improve our website, services, and customer experience
To analyse website usage patterns and trends
To comply with legal obligations and enforce our terms of service
To prevent fraud and protect the security of our systems and users
To personalise your experience on our website

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Vendors and contractors who assist us in operating our website, processing payments, delivering products, and providing customer support
Legal Requirements: When required by law or in response to valid requests from government authorities
Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets
Consent: With your explicit permission for specific purposes

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track your usage patterns. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of certain features on our website.

We use cookies for purposes including authentication, preference storage, analytics, and marketing. We do not use cookies to collect sensitive personal information without your knowledge.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure socket layer (SSL) technology, and regular security audits.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You assume all responsibility and risk for your use of our website.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal data
The right to correct inaccurate information
The right to request deletion of your information
The right to opt-out of marketing communications
The right to data portability
The right to withdraw consent at any time

To exercise these rights or update your information, please contact us at info@titanicshift.com.

8. Retention of Information

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and legal requirements.

When information is no longer needed, we securely delete or anonymise it. You may request deletion of your information at any time by contacting us.

9. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

10. International Data Transfers

If you are accessing our website from outside Japan, your information may be transferred to, stored in, and processed in Japan and other countries. By using our website, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@titanicshift.com
Phone: +81 48-966-7397
Address: 2-11-3 Ginza, Chuo City, Tokyo 104-0061, Japan

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page. Your continued use of our website following such changes constitutes your acceptance of the updated Privacy Policy.